Refund policy

ReddT2Slay Captivating Hair Collection has a NO REFUND policy. If for some reason, you are not entirely satisfied, please message us directly to discuss the matter. We will gladly hear your concerns and try our best within policy to remedy the situation.

Due hygienic nature of providing extensions, accepting extensions any form of used, altered, or unpackaged back is not allowed by federal law.

Exchange options will only be considered under the following circumstances (1) Extensions must be in original packaging with all bands, labels, and tags attached in the same manner that you received the extensions. (2) Extensions must be unaltered meaning it has not been washed or co-washed, bleached, dyed or processed in any way. 

Please dye or bleach extensions at your own risk.